Top picks

These are best courses and supports to help operational performance of your business.

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Accessible Tourism

Resources

Accessible Tourism offers a means of unlocking and future-proofing valuable new market segment.

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Smart Purchasing to Reduce Costs

Resources

This resource has been designed for those responsible for purchasing in the business including Owners/General Managers, Purchasing Managers, Financial Controllers, HODs and Supervisors.

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The Fundamentals of Food & Beverage Service – Tray Service

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The quality service delivered by food and beverage staff heavily impacts how businesses within the Irish Tourism Industry grow. Ensure that your customers have positive experiences and return through staff training.

A waitress taking the order of a couple

The Fundamentals of Kitchen Operations – Managing Food Deliveries and Storage

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Fáilte Ireland has developed the Fundamentals Series, a range of short videos to support Irish tourism and hospitality businesses in their everyday operations, with induction of new staff and the ongoing training of existing staff

A chef sprinkling salt

The Fundamentals of Food & Beverage Service – Plate Skills for Servicing and Clearing

learniFI

The quality service delivered by food and beverage staff heavily impacts how businesses within the Irish Tourism Industry grow. Ensure that your customers have positive experiences and return through staff training.

A chef using a knife to take a cake out of a tin

The Fundamentals of Kitchen Operations – Knife Skills Essentials

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Mastering basic knife skills is one of the most essential skills in becoming a chef. As chefs become more aware of safety practices and correct procedures to carry out their work, their confidence level goes up. This will enable ambitious chefs to provide a consistent and reliable service which is key to the success of all businesses.

How our operational performance supports can help you

Our range of business supports will help you and your team improve the operational performance of your business to drive long-term success.

Accessible Tourism

Our video guides, case studies and resources illustrate good practices in future-proofing tourism for everyone.

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Fundamentals of Food & Beverage Service

The quality service delivered by food and beverage staff heavily impacts how businesses within the Irish Tourism Industry grow. Ensure that your customers have positive experiences and return through staff training.

A waitress in a bar with burgers and chips

Fundamentals of kitchen operations

Discover our  series of short videos developed to cover the key areas in the fundamentals of kitchen operations.

Barista leaning over a laptop

Strategic food and beverage operations

Ensuring a strategic approach to planning and profitability will support long-term business sustainability.

Minimising food waste

Optimise the cost efficiencies by limited food waste through getting creative in the kitchen.

Blurred image of a barista handing two cups of coffee and a brown paper bag to a customer who is out of shot.

Introduction to LEAN and Six Sigma

LEAN & Six Sigma can benefit hospitality businesses in driving sustainable improvements in operations and service by helping them to identify and reduce waste and streamline processes to achieve greater lean operational efficiencies.

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Standards of performance

This suite of resources aims to assist tourism businesses to put in place effective and measurable Standards of Performance and equip you with the tools and techniques to develop, communicate, implement, and measure Standards of Operational Performance within the business.

A chef using a knife to take a cake out of a tin

Introduction to Operational Skills Training

This Introduction to Operational Skills Training programme will provide you with the skills, knowledge and techniques to deliver operational skills training in the workplace.

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Inside Food Podcast Series

Offering expert advice, insights and practical tools, the series will help businesses plan for longer-term survival and recovery.

Silhouette of four people hiking on a sunny day