Message from Paul Kelly, CEO

March 20, 2020

I would like to start this message by letting you know that my thoughts are with you all at this difficult time, and to assure you that the full resources of Fáilte Ireland are being directed to support you through these uncertain times.  

We are speaking to hundreds of tourism businesses across the country about the supports and advice they most urgently need during the COVID-19 crisis. In response, we have created a suite of tailored business support packages which can be found on the new Fáilte Ireland Business Supports section.

Our online support hub includes practical webinars and advice guides from leading industry experts in a number of critical areas such as business liquidity,  HR, how to manage temporary closures and more. 

This crisis is evolving and changing by the day, and so will Fáilte Ireland’s Business Supports so they meet the immediate and urgent needs of tourism and hospitality businesses.  Fáilte Ireland is focusing its resources on the challenges and issues here and now but also importantly looking at rebuilding the tourism industry and the vital contributions it makes to Irish society. 

I urge you to continue monitoring  as we are in a very dynamic situation that is evolving daily and new supports and expert guidance will be added for Tourism Businesses to our site on a regular basis.  

The site also includes relevant announcements by Government (on the left-hand sidebar) and the latest health information and advice from the HSE and Department of Health. 

We are here to help so if there is an area of support you think the tourism industry urgently needs, please don’t hesitate to contact the Business Supports team by email on or call our support desk on Lo Call 1800-242 473 (Mon–Fri 09:00–17:00). 

Paul Kelly

CEO, Fáilte Ireland