Message from the CEO of Fáilte Ireland

June 9, 2020

 Dear Industry Partner,

The announcement last week by An Taoiseach of an acceleration of the phased Roadmap for Re-opening Society and Business was welcome news for our industry, allowing tourism businesses to re-open on 29 June, just in time for the critical month of July.

We have been working closely with industry groups on tourism specific operational guidelines to ensure the safe re-opening and re-building of our sector at this time.  

The guidelines have been developed in collaboration with the Irish Hotels Federation (IHF), the Irish Self Catering Federation (ISCF), the Irish Caravan and Camping Council, the Association of Visitor Experiences (AVEA), Ireland’s Association of Adventure Tourism (IAAT) and B&B Ireland. Relevant Government departments including the Department of Transport, Tourism and Sport and the Department of Health, State agencies including the Health Service Executive (HSE), wider Government and the Labour Employer Economic Forum (LEEF) were also consulted in the drafting of these operational guidelines which are in line with the Government’s Roadmap for Re-opening Society and Business and the Return to Work Safely Protocol.

The guidelines provide advice on the necessary systems to be implemented in order to instil public confidence and reboot business while adhering to public health advice and Government protocols.

They will be regularly updated in line with Government public health advice as and when this advice evolves. This includes any further guidance that is given following work by the Health Protection Surveillance Centre and National Public Health Emergency Team on the application of the existing social distancing requirements in specific, defined and controlled environments in the hospitality industry during periods of low incidence of the disease.

Alongside the new operational guidelines for re-opening, the next phase of Fáilte Ireland’s interventions includes bespoke supports on vital drivers of successful recovery such as financial plans, capacity management and HR for re-opening.

Please continue to visit our online support hub for up-to-date information and guidance. We are here to help so if there is an area of support you think the tourism industry urgently needs, please don’t hesitate to contact the Business Supports team by email on or call our support desk on Lo Call 1800-242 473.

Yours sincerely,

Paul Kelly

CEO, Fáilte Ireland