Digital and marketing training

While the industry faces this period of shut down, there’s so much you can do to promote your business through effective sales and marketing – particularly digital marketing. Research shows that many consumers are already planning their next holiday for a time when restrictions have been eased so time invested in marketing now could yield dividends. The higher your business ranks organically in search engines such as Google, the better your prospects of attracting new customers. The following free resources can help you promote your business online. 

Reshaping the experience and presenting your offer 

Fáilte Ireland’s ‘Reshaping the experience and presenting your offer’ video playlist, supporting template and guidance will help you create great experiences for your domestic market segments and highlight some stand-out ‘good practice examples’ of winning experiences and offers. 

Access our ‘Reshaping the Experience and Presenting your offer’ resources

Creating compelling content 

Fáilte Ireland’s ‘Creating compelling content’ video suite and supporting top tips advises on how to create high-quality, inspiring imagery and video without breaking the bank. With nothing more than a good camera phone and some know-how, you can capture incredibly engaging and inspiring imagery and video content for your website and social media platforms that will drive business to you. 

Access our ‘Creating Compelling content’ resources

Optimising conversion through digital 

Fáilte Ireland’s video playlist, supporting checklists and infographic on ‘Optimising direct sales conversion through digital with own brand web’ will help you improve your website SEO and conversion performance. Learn ways to improve your sales funnel while tracking and analysing online visitors – allowing you to make the necessary improvements to help you win more direct bookings. This will help to improve website performance for local searches and optimise revenues from the local community, daycations and those visiting family and friends. 

Access our ‘Optimising conversion through digital’ resources 

Marketing on a shoestring 

Fáilte Ireland’s guide ‘Marketing on a shoestring’ offers practical advice on how to collaborate with other businesses on low-cost or no-cost tactical marketing, which can help you win a fair share of domestic and local market. Our accompanying Marketing Action Plan Checklist guides you through building a comprehensive plan to get the most out of your marketing spend and activity in 2020. 

Access our ‘Marketing on a shoestring’ resources

Driving bookings in September and beyond 

As businesses return to trading, it is important to look ahead and devise plans that will drive demand for autumn/winter. To assist, Fáilte Ireland has created tailored and tactical webinars to help businesses navigate the ever-changing consumer landscape and leverage all available opportunities in the market. 

This suite includes the latest in consumer insights (Sept 2020) combined with tactics to capitalise on consumer intent and optimise revenue generating opportunities to improve the bottom line. 

Access our ‘Driving Bookings in September and beyond’ resources

Digital Marketing Institute 

The Digital Marketing Institute is offering free access to its training library to companies including, a mix of 10 Digital Marketing, Online Sales & E-Commerce classes. They are also offering 3 months free access to their member’s library with over 500 professional training resources.  Topics Include: 

  1. Digital marketing 
  2. Social media marketing 
  3. Search engine optimisation 
  4. Creating and managing paid campaigns online. 
  5. Email marketing 
  6. Content marketing & planning 
  7. Website optimisation & analytics 
  8. E-commerce 
  9. Digital strategy 
  10. Online sales & social selling 

60,000 professionals are DMI members. 

Sign up and get access to free training today. 

Bord Bia 

Bord Bia is offering a comprehensive selection of free online webinars on topics such as:  

  • Practical steps for risk management post-COVID-19 
  • Brand forum – creativity in crisis 
  • How to win – evolving your strategy in a rapidly changing world 

Check out the Bord Bia COVID-19 Response Webinars section for the latest on sales and marketing-related topics 


Avvio has launched a new Hotel Digital Academy, offering dedicated training to upskill the hotel sector during COVID-19.  

The Academy covers an introduction to digital marketing, tailored specifically to the hospitality industry. Study using self-learning modules, a range of webinars and guides supported by the Avvio Digital team. The Academy is free and open to everyone, not just Avvio customers. 

Register for the Hotel Digital Academy 

Local Enterprise Office 

Local Enterprise Offices (LEOs) offer a range of ‘Expert Views’ on social media and digital marketing to help you optimise your sales and marketing efforts during the COVID-19 crisis.  

Find your Local Enterprise Office 


Facebookis currently sharing webinars packed full of tips and free tools to help keep your business on track in challenging times. 

Visit the Facebook Ireland page to access the latest webinars 


Google for Small Business provides a “Steps you can take today” section with a range of practical tips to help you respond to the current COVID-19 crisis including topics on: 

  • Keeping your customers informed by updating your Google MyBusiness page 
  • Adjusting your advertising 
  • Adapting to new customer behaviour 
  • Running your business remotely  

Think with Google Coronavirus Strategy is a collection of articles designed to help individuals and businesses navigate through uncertainty. Find tips on strategy and planning and access articles such as: 

Google’s Digital Garage hosts live webinars on a range of sales and marketing topics every Wednesday at 11 am. Register for upcoming sessions.