Managing team performance  

Managing day-to-day staff performance is key for any business success, but never more so than now, as tourism businesses grapple with large-scale onboarding and training of new and existing staff.

The resources below will guide you and your management team on the approach and key aspects of performance management.

Sound day-to-day performance management contributes to optimum team performance, staff engagement and job satisfaction, which are key to staff retention. It also contributes to customer satisfaction and, overall, business success.