Managing team performance for reopening  

Managing day-to-day staff performance is key for any business success, but never more so than now as tourism businesses grapple with large-scale onboarding and training of new and existing staff on reopening.

This practical video will guide you and your management team on the approach and key aspects to focus on, in planning and managing staff performance in the coming months. This will ensure optimum team performance for staff engagement, job satisfaction and retention, as well as ensure that the critical element of customer satisfaction is fulfilled for business success.

The supporting resources offer simple template checklists to assist your management team in the implementation of effective performance management on an everyday basis.

Video Resources